The document & records management solution preferred by Government
Formerly known as Hummingbird, Open Text's eDOCS suite for document and records management has millions of users the world over.
eDOCS is a platform that offers complete lifecycle management for both physical and electronic records, as well as knowledge management components that empower workers to more effectively and quickly find the information they need. As a robust document and records management system it has been favoured especially by hundreds of local and central government organisations world-wide, with a strong footprint here in New Zealand. Indeed, there are 13 local government and seven central government agencies enjoying the productivity and interoperability gains of eDOCS document and records management.
eDOCS provides an integrated platform for Enterprise Content Management (ECM) and business analystics. It provides governments at all levels with a business solutions framework for rapidly deploying content-centric solutions that link processes, information and people. Integrated documents and records management solutions from Open Text leverage the comprehensive capabilities of eDOCS, including optional workflow and imaging.
eDOCS DM/RM solutions offer government agencies a rich array of benefits including:
- Expedited access to and management of documents and records regardless of storage media or file format
- Reduced training costs and unparalleled usability via seamless integration with standard user interfaces and productivity tools including Microsoft Outlook, Lotus Notes, Microsoft Office and Microsoft Windows Explorer. Users work in familiar environments and are not forced to learn new technology
- Ensured security and access to information by enabling administratros to manage access rights at any level of granularity (e.g. access, ability to search or view search result lists, view, input and edit records and/or metadata)
- Simplified administration by allowing for straightforward establishment, automation and monitoring of records retention and disposal requirements in accordance with the provisions contained in authorised records retention schedules
- Improved processes by enabling straightforward management of complex collaborative workflows
- Reduced costs by eliminating overhead associated with managing physical records via integrated document imaging capabilities of eDOCS
- Improved ability to document and demonstrate compliance by providing complete audit trails regarding events, information, access etc
Compliance
Open Text’s eDOCS solution is fully compliant with a number of records management standards both domestically (ERKSS) and internationally - DOD 5015, Vers, MoReq to name a few. The architecture of eDOCS is such that the requirements of the create and maintain and metadata standards can be easily implemented. The solution’s rich integration with desktop software such as Microsoft Office allows users to easily create, access and use records all in a seamless and structured environment.
Techtonics is the only vendor in New Zealand to have a fully qualified records manager on staff. We are committed to the records management industry and have worked with Archives New Zealand on a number of projects including the Audit Concept Tool, and are currently a member of the advisory group reviewing the ERKS Standard.
See how we helped Palmerston North City Council and Nelson City Council become more productive with eDOCS.